Meet Francia Rodriguez

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My Story

Since I began my professional journey I’ve been lucky to have had the opportunity to work with respective companies like Sutherland and Concentrix. I take pride in all that I do and in the long-term relationships I’ve fostered in the process. I firmly believe that hard work eventually pays off, and I know that each day brings me closer to reaching my goals. Explore my portfolio, and feel free to get in touch with any questions.

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Education

My Schooling

June 2010-April 2014

Central Bicol State University of Agriculture

I graduated Bachelor of Secondary Education Major in English on this institution.This institution provides me the knowledge and the skill that I needed to battle future life challenges. They give the foundation of learning and provided timely and helpful advise to graduates such as Opportunity Knocks once.

June 2006-April 2010

Ragay National Agricultural and Fisheries School

High School Learning is building foundation that is useful for college. In my high school day I had learned the things I need to value the most in order to succeed. My mother once taught me to grab all the knowledge I can get because it can never be taken away from me.

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My Skillset

My skills have been built up over years of professional work experience. I have good command of the english language and is really efficient with every work assigned. I always believe that I need to work smart in every task given to me. Excellent communication skills, efficiency and passion is in me. If you’re interested in getting to know more about me, and the skills I possess, get in touch. I’d love to discuss with you all the tools, skills and more I can put to use for you.

Good Communication Skills

To have worked in the industry for 5 years and with 4 years of college education gave me this skill that I believe can contribute greatly to my future company.

Customer Service

Excellent Customer Service can be achieved through communication skills, creating connection and the knowledge on the product being offered.

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Professional History

My Qualifications

Concentrix Philippines

February 2018-August 2018

Worked as customer service representative who is in charge of answering inbound phone call, resolving customer queries and providing excellent support.

Sutherland Global

January 2015-August 2017

Worked as a back office support responding to email from clients and store associates. Also, worked as an email representative responding to customers inquiries and resolving their concern.

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